Yesterday I had occasion to contact Dell tech support online as my new printer/scanner was not working properly. What I thought might be an ordeal, turned out to be the highlight of my day. I was so impressed by the friendly manner of my Dell Representative, whose name was Shweta. While we were waiting for files to download, I asked if Shweta was in Hyderbad, as I recalled reading in 'Planet India' that Hyderbad is known as the second Silicon Valley. As it turns out, Shweta was in Chandigarh...

Located @ http://luciacovelli.rediffiland.com/blogs/200
8/03/04/Shweta-in-Chandig.html.